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HIPAA COMPLIANT

SOC II Type 2 Certified

Delivery Center | Conklin, NY

Your Onshore Partner for Client Oversight and Account Management

Even in a global delivery model, providers want a U.S.-based team they can call their own. ADEC Healthcare’s New York operation is the onshore layer behind every engagement: client oversight, account management, sales support, and implementation coordination, all based in the same market as the clients we serve.

PHILIPPINES

COLOMBIA

KENYA

SOUTH AFRICA

EGYPT

GHANA

IRELAND

NEW YORK

97%

of healthcare organizations outsource at least one revenue cycle function

500K

healthcare professionals employed across the New York metro

1,000

HFMA members in the New York metro chapter alone

$ ZERO

offshore jurisdiction gap; oversight stays onshore.

WHY CAIRO

The U.S.-Based Team Behind Every Engagement

New York keeps client oversight, account management, and implementation coordination onshore, so providers always have a U.S.-based point of contact accountable for the work, no matter where delivery happens.

HIPAA Accountability, Onshore

When something needs to be escalated, resolved, or audited, it’s handled by a U.S.-based team operating under U.S. jurisdiction.

Strategic Location

New York is home to some of the largest health systems and payers in the country, putting our account management team inside the same market.

Dedicated Client-Facing Talent

Account management, implementation coordination, and sales support are staffed by professionals who do only that

Single Point of Accountability

One U.S.-based team oversees delivery across every offshore center, so clients get one relationship, not a patchwork of contacts across time zones.

LOCATION SERVICES

Specialized Healthcare Processes Managed in Cairo

Cairo’s healthcare operations are structured for depth and precision. Each function is supported by trained specialists who bring clinical awareness, documentation accuracy, and multilingual coordination to every stage of the workflow.

The onshore team responsible for day-to-day account management, escalation handling, and cross-team coordination.

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Oversight of offshore delivery quality, ensuring standards stay consistent across every center.

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Structured onboarding and workflow training support to drive consistency across home care operations.

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Our A/R teams accelerate collections, streamline payment posting, and reconcile balances to improve cash flow and shorten settlement times.

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CREATE LABOR ARBITRAGE

Develop your onshore team of client oversight and account management professionals.

CREATE LABOR ARBITRAGE

Discovering What Egypt Offers

Egypt’s rise in healthcare operations reflects its balance of skill, language, and adaptability. Cairo connects cultures and care, linking regional expertise with international standards.