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Privacy Policy

ADEC Healthcare
Effective Date: June 1, 2026
Last Reviewed: June 1, 2026

1. Introduction

ADEC Healthcare (“we,” “us,” or “our”) operates www.adechealthcare.com (the “Site”). We are a global healthcare outsourcing and business process organization serving clients across the United States and internationally. We are committed to protecting the personal information of everyone who visits or interacts with our Site.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information. It applies to all visitors, prospective clients, and contacts who submit information through our Site.

By using this Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

We collect two types of information: information you provide directly to us, and information collected automatically when you use the Site.

2.1 Information You Provide Directly

When you complete a contact form, request a consultation, download a resource, or otherwise engage with us through the Site, we may collect:

We collect this information only when you choose to provide it. Submitting a form is always voluntary.

2.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies, web beacons, pixels, and similar tracking technologies. This includes:

This data does not directly identify you but may be combined with other information we hold or that third-party analytics providers collect on our behalf.

2.3 Cookies and Tracking Technologies

We use the following categories of cookies and tracking tools on the Site:

You may manage or disable cookies at any time through your browser settings or through the cookie preference tool available on this Site. Note that disabling certain cookies may affect Site functionality.

We honor Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of your personal information under the CPRA. If your browser or a browser extension transmits a GPC signal, we will treat it as an opt-out request for that browser session. We do not currently respond to “Do Not Track” signals, as no uniform industry standard exists for that feature.

3. How We Use Your Information

We use the information we collect for the following purposes:

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal Basis for Processing (International and EEA Visitors)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with data protection laws requiring a legal basis for processing personal data, we process your information under the following lawful bases:

You may withdraw consent at any time where consent is the basis for processing. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information in the following limited circumstances:

Beyond the circumstances above, we do not share your personal information with third parties without your explicit consent.

6. International Data Transfers

ADEC Healthcare operates globally. If you are located outside the United States, your personal information may be transferred to and processed in the United States or other countries where our systems or service providers operate.

When transferring personal data from the European Economic Area, United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of protection, we rely on appropriate safeguards including Standard Contractual Clauses approved by the European Commission, or other lawful transfer mechanisms as applicable.

By submitting information through our Site, you acknowledge that your data may be transferred internationally in accordance with this Policy.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, maintain our business records, or comply with legal obligations.

You may request deletion of your personal information at any time by contacting us at support@adechealthcare.com.

8. Your Privacy Rights

8.1 U.S. Residents (All States)

Regardless of your state of residence, you have the right to:

8.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

To exercise your California rights, contact us at support@adechealthcare.com. We will verify your identity before processing requests and respond within 45 days, with an extension of up to 90 days where reasonably necessary.

8.3 EEA, UK, and Swiss Residents (GDPR)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the following rights under the GDPR or applicable national law:

You also have the right to lodge a complaint with your local data protection authority. To find your authority, visit edpb.europa.eu (EEA) or ico.org.uk (UK).

To exercise your rights, contact us at support@adechealthcare.com.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encrypted data transmission (HTTPS/TLS), and regular security reviews of our systems.

No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to take precautions when sharing information online.

In the event of a data breach that affects your personal information, we will notify affected individuals and relevant authorities as required by applicable law.

10. Children’s Privacy

Our Site is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will delete it promptly. If you believe a child has submitted personal information through our Site, please contact us at support@adechealthcare.com.

11. Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit. The inclusion of a link does not imply endorsement of that site or its practices.

12. Marketing Communications and Opt-Out

We may send you marketing emails or other communications if you have submitted a form on our Site, engaged with us commercially, or provided explicit consent to receive communications.

You may opt out of marketing communications at any time by:

Opting out of marketing communications will not affect transactional or service-related communications, such as responses to your direct inquiries.

13. Google Analytics and Ad Platform Opt-Out

To opt out of Google Analytics tracking across all websites, you may install the Google Analytics Opt-Out Browser Add-On.

To manage interest-based advertising preferences, visit:

Opting out of interest-based advertising does not remove ads — it prevents personalized targeting based on your browsing behavior.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we do, we will revise the “Last Reviewed” date at the top of this document.

We encourage you to review this Policy periodically. For material changes, we will make reasonable efforts to notify you, which may include a notice on our Site or direct communication. Continued use of the Site after any changes constitutes acceptance of the updated Policy.

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

ADEC Healthcare
Website: www.adechealthcare.com
Email: support@adechealthcare.com

We aim to respond to all privacy-related inquiries within 10 business days.

Accessibility

ADEC Healthcare is committed to ensuring this website is accessible to all users. If you experience any difficulty accessing content on this Site, please contact us at support@adechealthcare.com and we will make reasonable efforts to provide the information in an alternative format.

 

For Philippines, please refer to this additional Privacy Notice.

NPC SEAL OF REGISTRATION

ADEC Innovations Healthcare Inc.

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Privacy Policy

We respect your privacy.

We are committed to protect and respect your personal data, guided by the relevant provisions of data privacy laws and regulations.

The following provides an overview of how your privacy is respected and protected on this website:

What information do we gather?

With your informed consent, we collect the following personal data in our website:

Category of Personal DataSpecific Personal Data Collected
1. Personal DetailsFirst Name, Last Name.
2. Contact DetailsE-mail Address, Phone Number
3. Usage Data / Cookies* and geolocation dataInternet Protocol Address (IP Address), browser type, browser version, the pages of the website visited, the time and date of visit, the time spent on specific pages of the website, unique device identifiers and other diagnostic data.

* Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a site and allow a site to recognize your device.

If you are uncomfortable regarding the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu of your browser.

For which purposes and on which legal basis do we use your personal data?

We use your personal data only where required for specific purposes. The list of purposes and the corresponding legal basis for the collection of your personal data are outlined in the table below:

Personal Data CollectedPurposeLegal Basis
1. Personal Details and Contact DetailsFacilitating communication with you

Justified on the basis of our legitimate interests for ensuring proper communication and to address properly your inquiry or concern.

a) Justified on the basis of our legitimate interests for ensuring that you receive an excellent user experience, and our networks and information are secure.

b) Justified on the basis of our legitimate interests for ensuring that we only show you content based on the consent you provided.

2. Usage Data / Cookies and geolocation dataImproving the security and functionality of our website, networks, and information; analyze traffic, enable social media functionality, and offer you marketing content and advertisements according to your interests.

What about sensitive personal data?

We do not seek or collect or otherwise process sensitive personal data through this site. Where it becomes necessary to process your sensitive personal data for any reason, we rely on your prior express consent for any processing which is voluntary (e.g., for marketing purposes). If we process your sensitive personal data for other purposes, we rely on the following legal bases: (i) detection and prevention of crime (including the prevention of fraud); (ii) establishment, exercise, or defense of legal claims; and (iii) compliance with applicable law.

How do we collect your personal data? (“Manner of Collection of Personal Data”)

Directly through the contact form in our website which will ask for your personal information together with your inquiry or concern.

We also collect your personal information indirectly through usage data (i.e. internet access logs) or cookies (Please see Part I and II of this Privacy Policy).

When you access the ADEC Innovations website, your Internet address is automatically collected and placed in our access logs. One way we collect information is through the use of cookies. Cookies are small files that save and retrieve information about your visit to the ADEC Innovations website such as how you entered and navigated through our site. The cookies we use identify you by number, not by name.

Do we share your information with third parties? (“Disclosure of Personal Data to Third Parties”)

As a global organization, we may share your information with employees of ADEC Innovations and third party-stakeholders of our company, but only to the extent necessary to address your inquiry or concerns. Such third party-stakeholders may be located in other countries.

Before we do so, we shall take the necessary steps to ensure that your personal data will be given adequate protection as required by relevant data privacy laws in the Philippines and in the territory of the third party, as well as in accordance with ADEC Innovations’ internal policies.

We also share your information through our third-party cloud service provider, where your personal data are stored in accordance with our instructions as Personal Information Controller (PIC) and within the retention limits set by our company. (see Part VI- Storage and Transmission of Personal Data and Part VII – Retention of Personal Data of this Privacy Policy).

How do you store and transmit personal information? (“Storage and Transmission of Personal Data”)

A. Storage
  • We use a third-party cloud-based CRM platform to store the personal data collected.
  • A unique account is registered through the CRM platform, which is administered by our designated Customer Relationship Management (CRM) Administrator. This unique account is secured through a username and password known only to the CRM Administrator.
  • The data collected from our website through the form found therein are automatically transmitted to the third-party CRM platform.
  • In addition to the storage in the third-party cloud-based CRM platform, we store in an encrypted back up in our company secure local server.
B. Transmission
  • Any personal data we collected is automatically transmitted to our third-party cloud-based CRM platform.
  • Any personal data collected is likewise transmitted to our employees who may have a legitimate interest over the personal data, upon a written request by e-mail. The CRM Administrator transmits encrypted personal data by e-mail.

How do you store and transmit personal information? (“Storage and Transmission of Personal Data”)

We retain your data for a maximum of two (2) years, after which we delete or dispose of the same in accordance with our personal data disposal or deletion policy.

Disposal of Personal Data Collected

Disposal of Personal Data Collected in our website through our third-party storage platform and our back-up stored in the CRM Administrator’s computer/laptop is done after two (2) years from collection or upon request of the data subject. Should we need to retain your data for a longer period, you will be notified accordingly.

Our Data Privacy Compliance Office (DPCO) and DPOs monitor and audit respective personal data’s maturity, collected and stored and ensure that data reaching maturity of retention period shall be reviewed for usefulness and disposed of accordingly, following the company policies and procedures in disposal of personal data, to wit:

(a) Our CRM Administrator is the person mainly responsible to delete personal data upon its maturity or request of the data subject. As a policy, all personal data collected in our website are in digital format. These are deleted through the third-party cloud-based CRM Platform by the CRM administrator. A written report of deletion of personal data (with details of the deletion, such as date, time and place of deletion, persons present, manner of deletion and description of the personal data deleted), shall be accomplished by the CRM Administrator for submission to the DPO.

(b) Our third-party cloud-based storage provider is also notified through a request to be made by the CRM Administrator of the maturity of the personal data collected and/or the request made by the data subject, with an instruction that the same should be deleted permanently from their system. A written report shall be required of the third-party cloud-based storage provider, with details of the deletion, such as date, time and place of deletion, persons present, manner of deletion and description of the personal data deleted.

(c) As to the back-up copy of the personal data collected stored in the laptop/computer of the CRM Administrator, the same are deleted in the same manner as letter (a) hereof.

Security Measures to Protect your Personal Data

We take appropriate steps to maintain the security of your data on the ADEC Innovations website.

We are implementing organizational, physical, and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures, and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.

We adopt organizational and market leading security measures and technology, and maintain annual certifications by leading authorities in compliance, in order to protect your personal data, including but not limited to:

A. Organizational Measures. Our company has appointed a Data Protection Officer (DPO) and Compliance Office (COP) to ensure compliance with DPA. We also ensure that all our employees are equipped with knowledge on DPA, through internal and external trainings and seminars. Our company conducts Privacy Impact Assessment (PIA), especially for our teams who handle the company’s website, to ensure that personal data is protected at all times.

Access to personal data collected through our website are granted only to authorized personnel. Each personnel with access to personal data shall verify his or her identity using a secure encrypted link and multi-level authentication.

We ensure that a data sharing agreement, with specific provisions on security measures to protect your data is executed with our service providers, including our third-party cloud-based service storage provider.

B. Physical and Technical Security Measures. The personal data collected through our website are all in digital format. Hence, we do not print collected data, nor do we retain paper-based or hard copies thereof.

    • We review and evaluate software applications before its installation in computers and devices owned by the organization to ensure compatibility of security features with the overall operations, including the third-party cloud-service storage we use to store the personal data collected through our website.
    • We review security policies, conduct vulnerability assessments and perform penetration testing within the company on a regular schedule to be prescribed by our BTS & InfoSec department.
    • Encryption, authentication process, and other technical security measures that control and limit access to personal data are implemented. All files with personal data collected are password-protected and may only be accessed by authorized personnel.

A full and comprehensive procedure of these Security Measures is available upon request.

  • We also subscribe to the following globally recognized Quality Management Standards (ISO/IEC 9001) and Information Security Management Standards (ISO/IEC 27001) and conform to globally accepted best practices, to ensure personal data remain safe and secured while it is processed with transparency, legitimacy and proportionality to preserve its confidentiality, integrity and availability, thereby upholding the data privacy rights of our employees, customers and business stakeholders. Our organization remains compliant and ensures updated certification for ISO 9001, ISO 27001 and ISO 14001; and implements reasonable and appropriate measures to protect personal data against natural dangers such as accidental loss or destruction; and human dangers such as unlawful access, fraudulent misuse, unlawful destruction, alteration and contamination:
    1. ISO/IEC 27002, Information Technology – Security Techniques—Code of Practice for Information Security Controls;
    2. ISO/IEC 27003, Information Technology- Security Techniques – Information Security Management System Implementation Guidance;
    3. ISO/IEC 27005, Information Technology – Security Techniques – Information Security Risk Management;
    4. ISO/IEC 29134, Information Technology – Security Techniques—Guidelines for Privacy Impact Assessment;
    5. ISO/IEC 29151, Information Technology – Security Techniques—Code of Practice for personally identifiable information (PII) protection;
    6. ISO/IEC 29100, Information Technology – Security Techniques – Privacy Framework;
    7. ISO/IEC 3100:2018 Guidelines on Risk Assessment; and
    8. ISO/IEC 27018:2014 Information Technology- Security Techniques—Code of Practice for protection of personally identifiable information (PII) in public clouds acting as PII processors.

While we use reasonable technical and administrative measures within our means to protect your data against unauthorized or unlawful use, processing, accidental loss, alteration, disclosure or access, accidental or unlawful destruction or damage thereto, you must understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Thus, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

What are your rights in relation to the processing of your personal data?

The following are your rights subject to limitations set by law:

  • RIGHT TO INFORMATION This right entitles you to know the specific personal data being collected, the purposes for its processing.
  • RIGHT OF ACCESS This right entitles you to know whether we hold personal data about you and, if we do, to obtain information on and a copy of that personal data.
  • RIGHT TO RECTIFICATION This right entitles you to have your personal data be corrected if it is inaccurate or incomplete.
  • RIGHT TO OBJECT This right entitles you to object the processing of your personal data.
  • RIGHT TO ERASURE This right entitles you to request the erasure of your personal data, especially when it is no longer necessary to achieve the purposes.
  • RIGHT TO RESTRICTION OF PROCESSING This right entitles you to limit the personal data to be processed.
  • RIGHT TO DATA PORTABILITY This right entitles you to receive a copy (in a structured, commonly used, and machine-readable format) of personal data that you have provided to us or request us to transmit such personal data to another data controller.

Withdrawal of Consent. Right to Complaint and Damages

To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting ADEC Innovations’ Data Protection Officer. Please note that this will not affect ADEC Innovations’ right to process personal data obtained prior to the withdrawal of your consent, or its right to continue parts of the processing based on other legal bases than your consent.

If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights have been violated, we encourage and welcome you to first seek resolution of any complaint. You have the right, at all times, to register or file a complaint directly with the relevant supervisory authority (the National Privacy Commission) or to make a claim against us with a competent court (either in the country where you live, the country where you work or the country where you deem that data privacy law has been infringed), with a right to seek damages.

For any concerns and request to exercise the foregoing rights, except those which are within the jurisdiction of the NPC or a competent court, you may contact us at dataprivacyoffice@adec-innovations.com.